SMS Terms & Conditionse here

Effective Date: July 9, 2026

These SMS Terms & Conditions govern your participation in the SMS messaging program offered by SSR Hospitality Group ("we," "our," or "us"). By opting in to receive SMS messages from SSR Hospitality Group, you agree to these Terms & Conditions.

1. SMS Consent

By providing your mobile phone number and opting in through one of our website forms, you consent to receive SMS messages from SSR Hospitality Group. Phone numbers collected through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Messages

If you have consented to receive SMS messages from SSR Hospitality Group, you may receive messages related to:

• Reservation confirmations

• Booking modifications or cancellations

• Check-in and check-out instructions

• Door codes and arrival information

• Payment reminders

• Customer support responses

• Property owner communications

• Property maintenance updates

• Cleaner scheduling and reservation notifications

Examples include:

• "Your reservation at Coastal Retreat has been confirmed for August 15–18. Reply STOP to opt out."

• "Your check-in instructions and door code will be sent tomorrow. Reply STOP to opt out."

• "Reminder: Your remaining reservation balance is due tomorrow. Reply STOP to opt out."

3. Message Frequency

Message frequency varies depending on your reservations, inquiries, and interactions with SSR Hospitality Group. You may receive up to 10 SMS messages per reservation or customer service interaction.

4. Message & Data Rates

Message and data rates may apply according to your mobile carrier's pricing plan. Charges may vary depending on your carrier and whether messages are sent domestically or internationally.

5. Opt-In

You may opt in to receive SMS communications by voluntarily checking the SMS consent box on one of our website forms.

6. Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. Once you opt out, you will no longer receive SMS communications from us unless you opt in again.

7. Help

If you need assistance, reply HELP to any message or contact SSR Hospitality Group through our website or by calling (910) 444-2444

8. Standard Messaging Disclosures

• Message and data rates may apply.

• Message frequency may vary.

• Reply STOP to unsubscribe.

• Reply HELP for assistance.

• Your participation in our SMS program is subject to our Privacy Policy and these Terms & Conditions..